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Veterans Service Commission

Washington County, Ohio

Accessibility Statement

Our Commitment to Accessibility

The Washington County Veterans Service Commission (WCVSC) is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We believe that every veteran, service member, and their families deserves equal and full access to the services and information we provide online. We are actively working to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as required by Title II of the Americans with Disabilities Act (ADA) under the U.S. Department of Justice Final Rule published April 24, 2024.

Conformance Status

  • Partially Compliant — This website is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively working to resolve known issues.
     

Our website has been reviewed against the following standard:

  • Standard: Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
    Governing Rule: ADA Title II Final Rule (effective April 24, 2024)
    Published by: U.S. Department of Justice, Civil Rights Division
     

Known Accessibility Issues
We are aware of the following types of accessibility issues currently present on our website and are working to address them. This list will be updated as issues are identified and resolved:

  • PDF and Document Accessibility: Some older documents (forms, brochures, informational PDFs) posted prior to our compliance date may not be fully accessible to screen readers. We are prioritizing remediation of documents used to apply for or access our services.

  • Color Contrast: Certain areas of the website may not meet the required 4.5:1 contrast ratio for text. We are conducting a full contrast audit and correcting deficiencies.

  • ​Form Labels and Error Messages: Some online forms may have incomplete labels or insufficient error identification. We are reviewing all forms to ensure full compliance.

  • ​Third-Party Content: Some tools or widgets embedded from third-party providers may not fully conform to WCAG 2.1 AA. We are working with our vendors to improve accessibility or identify compliant alternatives.


​Feedback and ​Contact Information

We welcome your feedback on the accessibility of our website. If you experience any barriers to access, or if you need information in an alternative accessible format, please contact us: Washington County Veterans Service Commission

​We aim to respond to accessibility feedback within 2 business days. We will work with you to provide the information, item, or transaction in an accessible format.


Alternative Access to Information
If you are unable to access any content or use any feature on our website due to a disability, please contact us using the information above. We will provide the requested information or service through an

alternative accessible method, such as:

  • Providing documents in alternative formats (large print, audio, electronic text)

  • Arranging for in-person or telephone assistance

  • Accepting applications or forms by phone, mail, or in person

  • Scheduling an accessible appointment at our office


Formal Complaints and Enforcement

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the U.S. Department of Justice: U.S. Department of Justice — ADA Information Line

  • Phone: 800-514-0301 (Voice) | 1-833-610-1264 (TTY)

  • Website: www.ada.gov

  • File a Complaint: ada.gov/file-a-complaint/


Technical Information

This website relies on the following technologies for conformance with WCAG 2.1 Level AA:

  • HTML5

  • CSS

  • JavaScript

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Accessibility testing has been conducted using the following methods:

  • Automated scans using accessibility evaluation tools

  • Manual keyboard navigation testing

  • Screen reader testing (NVDA, JAWS, and/or VoiceOver)

  • Color contrast analysisOngoing Review and Updates
     

The Washington County Veterans Service Commission reviews this accessibility statement and our website's conformance status on an ongoing basis. This statement will be updated whenever significant

changes are made to the website or when accessibility issues are identified and resolved. Our target date for full WCAG 2.1 Level AA compliance is April 24, 2026.

Washington County Veterans Service Commission | Accessibility Statement | April 10, 2026

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